Most Shared

Health Care Reform
text size

Health care website stumbles on last day

Updated: Monday, March 31 2014, 09:04 AM EDT
WASHINGTON (AP) -- The Obama administration's health care website stumbled on deadline day for new sign-ups.

Visitors to on Monday morning saw messages that the site was down for maintenance. At times the visitors were also directed to a virtual waiting room — a feature designed to ease the strain on the site during periods of heavy use.

Administration spokesman Aaron Albright said the website undergoes "regular nightly maintenance" during off-peak hours and that period was extended because of a "technical problem." He did not say what the problem was, but a statement from the Department of Health and Human Services called it "a software bug" unrelated to application volume.

Albright said consumers seeking to sign up will be able to leave their email and "will be invited back when the system is available." Consumers can also call 1-800-318-2596 to complete the application process.

Officials said the website wasn't hacked. The site, which was receiving 1.5 million visitors a day last week, received about 2 million a day over the weekend.

Albright said the website is typically down for maintenance during the period from 1 a.m. to 5 a.m. EDT, and that as a result of the technical problems the site was down for close to four additional hours on Monday morning.

The sign-up website had been taken down briefly Friday, with consumer interest surging. Lately the site has been getting about 1.5 million visits a day.

A recent analysis for The Associated Press by the performance-measurement firm Compuware found that the government site runs slow compared with health insurance industry peers.

Follow us on Twitter @Local12 and LIKE us on Facebook for updates.Health care website stumbles on last day

Advertise with us!

Related Stories

[an error occurred while processing this directive]

The Obama administration achieved a major victory in late June when the Supreme Court ruled 6-3 to uphold the nationwide subsidies for the Affordable Care Act. Open enrollment for 2015 is closed but people with special circumstances can still get covered on

Health Care National Stories
Capitol Hill reacts to SCOTUS ACA ruling

Reaction to SCOTUS Obamacare decision

Supreme Court upholds nationwide health care law subsidies

Obamacare Winners & Losers

Jonathan Gruber Made Millions Off Of Taxpayers

Gruber Opens Up The Pandora Box Of Obamacare

Hundreds Of Thousands Of People Set To Lose Healthcare Insurance

Electronic Health Records

Rising Medicare Costs

Court Decisions Leave Obamacare Hanging In The Balance

The Impact Of Obamacare On Women's Healthcare

When Will We Know What The Numbers Mean Behind Obamacare?

Small Businesses Size Up Taxes Under Affordable Care Act

Digging Through The Affordable Care Numbers

Deadline Is Over: Calculations Start

Marching To The Deadline

Cable Or Obamacare

Anti-Obamacare Ads

Another Delay In The Affordable Care Act

A New Wrinkle To The Affordable Care Act

Emergency Care On The Brink

An Early Cost Gauge Of Obamacare

Confusion Over ACA Still Reigns

The PR Campaign for Obamacare

Suing Over Healthcare

Obamacare in the Hands of President Obama

Paying for Obamacare

Health and Human Services Wastes Millions on Cancer Drug

A Chief Architect of Obamacare Gives Some Employees a Pass

Healthcare.Gov -- a Hackers Delight

How Healthy Are Insurance Co-Ops?

The Cost of the Affordable Care Act

Doubling Down On Affordable Care

Democrats Run For Cover

Enroll America Under Fire

The Republican Divide Over Healthcare

Congress Treated to the Royal Side of Obamacare

'Obamacare' Disappears From Talking Points and Promotion

Hacking Into

Changing the Rules to Obamacare

Healthcare Heartburn

Who Are The Healthcare Navigators?

Counting Obamacare Enrollees on One Hand

Is Sorry Enough?

"You Can Keep Your Healthcare Plan"

Other Looming Health Care Disasters

Heartbreaking Health Care Letters

The Few and Far Between

Millions of Americans Frustrated by Healthcare.Gov

When Did the White House Know Millions Would Lose Health Care Coverage?

Feds Promise to Fix the Affordable Care Website

Why is it so Difficult to Enroll for Healthcare Insurance?

Viewer Questions About the Affordable Care Act Asked and Answered

Sorting Out Fact from Fiction About Breast Cancer Screenings

What Changes are Coming to CHIP?

Confusion Over Health Care Law Still Persists

Doctor Visits

Health Care Spending

The Unexpected Costs of Health Care

Attempting to Derail Obamacare

Concerns Over the Cost of Healthcare

Rubio on Obamacare

Healthcare Exchanges

Defunding Obamacare

Healthcare Reform: A Doctor

Congress and Healthcare

No Change in Obamacare Opinions

Unions Oppose Obamacare

The Cost of Obamacare on Your Wallet

The Individual and Family cost of Healthcare under the new law

Questions and Answers About the Affordable Care Act

Whooping Cough Advisory

Lots of Questions About the Health Care Law

Healthcare Exchanges Continue to Generate Viewer Questions

Advertise with us!

Share your Health Care Reform questions and challenges with new health care laws.